Privacy policy

This privacy policy sets out how Orchid Alchemy uses and protects any information that you supply when you use this website. Orchid Alchemy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; then you can be assured that it will only be used in accordance with this privacy statement. Orchid Alchemy may change this policy from time to time by updating this page. Therefore, you should regularly check this page to ensure that you are happy with any changes. This policy is effective from May 2009.

What we collect

We may collect and process the following data about you:

• Any information that you provide by filling in forms on our site such as name, address and email.
•  We may keep a record of any correspondence if you should contact us.
• Details of our website pages you access and of your visits to our site.
• Details of transactions you may carry out through our site.

What we do with the information we gather

Personal information provided to Orchid Alchemy via the Orchid Alchemy website will be used for the purposes outlined at the time of collection. Personal data collected and processed by Orchid Alchemy will only be used for the following purposes:

• Fulfilment of orders for goods and services requested.
• Internal record keeping
• Statistical analysis
• Supply of Newsletter if you have chosen to receive this.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, the transmission of information over the internet is not entirely secure and we cannot guarantee the security of data transmitted to our sites. Any transmission of data is at your own risk.

How we use cookies

Cookies are small data files placed on a user's computer hard drive by a website. They serve to gather information about your use of our website and allow our website to recognise you when you visit again. Most browsers automatically accept cookies by default; however, you can refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you decide to do this you may not be able to use the full functionality of this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over third party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell or lease your personal information to third parties unless we are under a duty to comply with any legal obligation. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Andrew Bannister at Orchid Alchemy, 5 Bourne Road, Corby Glen, Grantham, Lincolnshire, NG33 4NR or email andrew@orchidalchemy.co.uk 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.